General Terms and Conditions

Scope
The present general terms and conditions of sale apply to the distance-selling operation of TEAM Creative Ltd, trading as Mikeys.co.uk (us) and cover all sales to its customers (you) through the www.mikeys.co.uk website as well as orders placed by email and telephone. We reserve the right to amend the present general terms and conditions of sale at any time, with the proviso that details of all amendments are published on our website.

In order to place an order and to enter into a legally binding contract with us, you must be over 18 years old.

We reserve the right to refuse to accept your order if we find that you are in breach of these Terms and Conditions.

Prices
1.1 Product prices are given in pounds sterling and are inclusive of all taxes, postage and packaging costs. 

1.2 All orders are payable in pounds sterling.

1.3 TEAM Creative Ltd reserves the right to change its prices at any time, although products will be invoiced at the price in effect when the order was placed, subject to availability. Information relating to prices and product availability is liable to change and is given by way of indication only.

Orders
We will accept your order subject to the present general terms and conditions of sale.

You can place an order on our website: www.mikeys.co.uk

Contract details are given in English and are those in force at the time of delivery.  TEAM Creative Ltd reserves the right to cancel any order.

Currently, international orders must be placed by calling us on +44 (0) 1825 732141 as they will be subject to additional delivery charges.

Confirmation
Clicking the 'Confirm' button at the end of the ordering process acknowledges that you agree to the order as well as to the present general terms and conditions, in their entirety and without exception.

Data recorded by TEAM Creative Ltd constitutes proof of all transactions between TEAM Creative Ltd and its customers.

Data recorded by the payment system constitutes proof of financial transactions. 

Availability
Product and prices are valid as advertised on mikeys.co.uk subject to stock availability. Information on product availability is provided when you place an order online.  These details are given for information purposes only and are not binding.

Should a product be unavailable after you have placed your order, we will let you know as soon as possible by email or by post. In this instance you can ask for your order to be cancelled or exchanged by emailing us at mike@mikeys.co.uk

If only part of the order is available, we will contact you to check whether partial delivery is acceptable. Only goods that are delivered will be charged for.

Delivery
Products are delivered to the delivery address given when the order was placed.  Delivery times allow for order processing, packaging and transportation.  
 
Postage and Packaging
It is a good idea to combine several items in one order rather than order items individually. We are unable to combine orders placed separately and you will thus be liable to pay carriage costs for each order.

For all orders we need to have your telephone number and any information that will assist delivery.

Payment
You have a choice of payment methods. You can pay by credit/debit card: Visa, Mastercard, American Express, Switch

Condition of Ownership
All goods remain the property of TEAM Creative Ltd until receipt of payment in full, including added interest if appropriate. This provision does not affect transfer to the customer of all risks of loss or damage from the moment the goods leave our premises.

Exchange and refunds
Goods supplied by TEAM Creative Ltd are new and guaranteed against defects.  You have 7 working days from the date of receipt to return the product. If it does not meet your expectations, you will be liable for the cost of return postage. You will be refunded upon receipt of the returned goods.

Intellectual Property
All text, notes, illustrations and images reproduced on mikeys.co.uk are the copyright of the author and are protected by intellectual property law worldwide.  In accordance with the provisions of Intellectual Property legislation, use without the prior authorisation of TEAM Creative Ltd is an infringement of the author's copyright and a violation of intellectual property rights.

Responsibility
All products offered for sale are subject to the requirements of English law. TEAM Creative Ltd cannot be held responsible for any failure to meet the requirements of the legislation of any other country where products are delivered.  TEAM Creative Ltd cannot be held responsible in the event of force majeure, political upheaval, total or partial strike action affecting in particular postal services, transportation and/or communications services, flood and fire.

Applicable law
This Agreement shall be construed and performed in accordance with and shall be governed by English law and you should submit to the jurisdication of the English Courts. 

Personal information
TEAM Creative Ltd will not divulge to third parties any personal information that you provide. This information is confidential and will only be used by internal departments at TEAM Creative Ltd for processing your order and/or sending you details of special offers.

Confidentiality
TEAM Creative Ltd only collects data that is strictly necessary for processing your order or for keeping you informed about special offers and new products.

The following information is never passed on to third parties:

- Information you give when filling in different forms - newsletter subscription, registering your purchase online or placing an order.

- Information about your equipment (IP address, operating system, type of browser, etc.)

Lead Time
Orders will normally be fulfilled within 3 days of receipt of the initial order and succesful (cleared) payment.

Alteration to General Terms and Conditions
Terms and conditions may be altered without notice and will be posted on the Mikeys website.